TOA Technologies is the leader in Customer Appointment ManagementTM, or CAMTM, a breakthrough approach to managing the mobile workforce.
TOA's innovative software service (SaaS), ETAdirect 3.3, has been recognized as visionary solution by Gartner Research, for its ability to streamline the mobile workforce environment and enhance the customer experience, enabling real-time predictive communications between companies their field employees and their customers.
By offering a best of breed solution for customer-care focused mobile workforce management, TOA provides Tier 1 enterprises worldwide with a robust, modular platform for enhanced service and goods delivery. TOA's natively integrated products and web-based delivery model allow clients to immediately reap benefits from reduced costs, increased revenue generation capacity and improved customer satisfaction. TOA focuses on the most valuable asset every company has - its customers - by vastly enhancing the Customer Experience.
TOA's distinct solution is deployed at leading companies worldwide in a range of industries, including Cable and Telecommunications, Retail, Utilities and Home Services.
TOA Technologies is headquartered in Cleveland, Ohio, with offices in Amsterdam, Netherlands, and St. Louis, Missouri.