Better. Faster. Cheaper. We Mean It.

Managing a mobile workforce is complicated because of all the moving parts. Every mobile worker is different. Every customer is different. Every task is different. Even the traffic at 8 am on the Interstate is different.

Our mobile workforce management system takes all of these factors into account and schedules the most efficient routes, gives real time views and communicates directly with customers to keep them in the loop. As a result, our system delivers:

• 75% reduction in overtime
• 47% increase in the rate of jobs completed each day
• 45% improvement in dispatcher-to-field employee ratio
• 40% decrease in miles driven per appointment
• 20% reduction in "not-at-home" wasted truck rolls
• 10% reduction in "cancellations at the door"
• 50% reduction in "where’s my tech" calls to the Call Center

TOA is revolutionizing the mobile workforce management industry by offering its clients service optimization solutions that produce highest efficiency available today while dramatically improving customer service. Ask your current mobile workforce management provider if they can do this. Then call TOA.

Learn about how our service optimization solutions help improve customer service.