http://toatech.com/blog Insights and musings about customer service and managing a SaaS software company. Tue, 27 Jul 2010 13:39:09 +0000 en hourly 1 http://wordpress.org/?v=3.0 http://toatech.com/blog/custexperience/cnnmoney-highlights-toa/ http://toatech.com/blog/custexperience/cnnmoney-highlights-toa/#comments Fri, 05 Feb 2010 22:11:57 +0000 Yuval Brisker http://toatech.com/blog/?p=339 CNNMoney published a great piece about TOA today. It highlights how we solve the problem of customers waiting at home for a service or delivery without knowing when it will actually happen…! This is another fantastic validation of our unique approach to mobility and mobile workforce management: Focus on the customer, solve the customer pain first – and everything else (including increased efficiencies) will fall into place.

]]> http://toatech.com/blog/custexperience/cnnmoney-highlights-toa/feed/ 0