<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>It&#039;s About Time &#187; Traveling</title>
	<atom:link href="http://toatech.com/blog/category/traveling/feed/" rel="self" type="application/rss+xml" />
	<link>http://toatech.com/blog</link>
	<description>Insights and musings about customer service and managing a SaaS software company.</description>
	<lastBuildDate>Wed, 16 May 2012 13:28:22 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.3.1</generator>
	<atom:link rel='hub' href='http://toatech.com/blog/?pushpress=hub'/>
		<item>
		<title>Is GPS an orientation killer?</title>
		<link>http://toatech.com/blog/innovation/is-gps-an-orientation-killer/</link>
		<comments>http://toatech.com/blog/innovation/is-gps-an-orientation-killer/#comments</comments>
		<pubDate>Mon, 06 Feb 2012 21:40:11 +0000</pubDate>
		<dc:creator>Yuval Brisker</dc:creator>
				<category><![CDATA[Devices]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Traveling]]></category>

		<guid isPermaLink="false">http://toatech.com/blog/?p=1143</guid>
		<description><![CDATA[<div style="padding-top:5px;padding-right:0px;padding-bottom:5px;padding-left:0px;;">
											<iframe
												style="height:25px !important; border:0px solid gray !important; overflow:hidden !important; width:550px !important;" frameborder="0" scrolling="no" allowTransparency="true"
												src="http://www.linksalpha.com/social?blog=It%26%23039%3Bs+About+Time&link=http%3A%2F%2Ftoatech.com%2Fblog%2Finnovation%2Fis-gps-an-orientation-killer%2F&title=Is+GPS+an+orientation+killer%3F+&desc=A+recent+article+in+the+NYTimes+asked+the+question+-+do+GPS+devices+reduce+our+ability+to+self+orient%3F+I+have+asked+myself+this+same+question+many+times+as+I%27ve+travelled+the+world%2C+relying+on+and+mar&fc=333333&fs=arial&fblname=like&fblref=facebook&fbllang=en_US&fblshow=1&fbsbutton=1&fbsctr=1&fbslang=en&fbsendbutton=0&twbutton=1&twlang=en&twmention=toatech&twrelated1=toatech&twrelated2=yuvalb&twctr=1&lnkdshow=show&lnkdctr=1&buzzbutton=0&buzzlang=en&buzzctr=0&diggbutton=1&diggctr=1&stblbutton=1&stblctr=1&g1button=1&g1ctr=1&g1lang=en-US">
											</iframe>
										</div>A recent article in the NYTimes asked the question &#8211; do GPS devices reduce our ability to self orient? I have asked myself this same question many times as I&#8217;ve travelled the world, relying on and marveling at how my Google Maps has helped me navigate unknown places with ease&#8230;but with no sense of where [...]]]></description>
			<content:encoded><![CDATA[<div style="padding-top:5px;padding-right:0px;padding-bottom:5px;padding-left:0px;;">
											<iframe
												style="height:25px !important; border:0px solid gray !important; overflow:hidden !important; width:550px !important;" frameborder="0" scrolling="no" allowTransparency="true"
												src="http://www.linksalpha.com/social?blog=It%26%23039%3Bs+About+Time&link=http%3A%2F%2Ftoatech.com%2Fblog%2Finnovation%2Fis-gps-an-orientation-killer%2F&title=Is+GPS+an+orientation+killer%3F+&desc=A+recent+article+in+the+NYTimes+asked+the+question+-+do+GPS+devices+reduce+our+ability+to+self+orient%3F+I+have+asked+myself+this+same+question+many+times+as+I%27ve+travelled+the+world%2C+relying+on+and+mar&fc=333333&fs=arial&fblname=like&fblref=facebook&fbllang=en_US&fblshow=1&fbsbutton=1&fbsctr=1&fbslang=en&fbsendbutton=0&twbutton=1&twlang=en&twmention=toatech&twrelated1=toatech&twrelated2=yuvalb&twctr=1&lnkdshow=show&lnkdctr=1&buzzbutton=0&buzzlang=en&buzzctr=0&diggbutton=1&diggctr=1&stblbutton=1&stblctr=1&g1button=1&g1ctr=1&g1lang=en-US">
											</iframe>
										</div><p>A recent article in <a title="GPS" href="http://www.nytimes.com/2012/02/05/opinion/sunday/is-gps-all-in-our-head.html?_r=1&amp;hp">the NYTimes </a>asked the question &#8211; do GPS devices reduce our ability to self orient? I have asked myself this same question many times as I&#8217;ve travelled the world, relying on and marveling at how my Google Maps has helped me navigate unknown places with ease&#8230;but with no sense of where I <em>really</em> am in the more traditional geo-spatial sense.</p>
<p>In order to definitively answer that question all you need to do is to get stuck without any connection to GPS in a foreign city on your way to a meeting when you had completely counted on it in advance or worse be in the middle of a GPS navigation and lose connection.</p>
<p>That&#8217;s exactly what happened to me a while back in Cologne, Germany. I had arrived there for an important dinner meeting and got off the train at the main railway station. I had my Android with built-in turn-by-turn Google Maps directions with me &#8211; this has been a reliable, effective and cheap (i.e. free) provider of voice-activated directions for me since it was launched.  I loved that exclusive Android application and used it a lot.</p>
<p>Upon my arrival in Cologne, I set off in the direction of my meeting (as I had last identified it on GMaps) and wandered into the maze of winding cobblestone streets before I realized that I was not connected to 3G and the map was not working.</p>
<p>It was night and there was no one in the street, I could not find any cabs and there I was&#8230;standing in the middle of the city without a mental map of the place and lost. It was an amazing moment for me when I realized just how much I had become dependent on the connectivity and the app on my phone. No sense of place or location&#8230;contrasted with a time that I used to know cities by heart after a day.</p>
<p>I finally found someone to ask and they gave me direction to where I needed to go&#8230;but it had a lasting impact on my sense of place and convinced me that I should always consult with or have a real map in my back pocket when I set out on a trip to a place I don&#8217;t know &#8211; so that I can again be really truly independent.</p>
]]></content:encoded>
			<wfw:commentRss>http://toatech.com/blog/innovation/is-gps-an-orientation-killer/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>The 12 most annoying things about flying</title>
		<link>http://toatech.com/blog/custexperience/the-12-most-annoying-things-about-flying-flights-airfare-flight-tracker-delays-miles-tracker-airport-news-today-in-the-sky-usatoday-com/</link>
		<comments>http://toatech.com/blog/custexperience/the-12-most-annoying-things-about-flying-flights-airfare-flight-tracker-delays-miles-tracker-airport-news-today-in-the-sky-usatoday-com/#comments</comments>
		<pubDate>Mon, 10 May 2010 04:17:09 +0000</pubDate>
		<dc:creator>Yuval Brisker</dc:creator>
				<category><![CDATA[Chicken or Beef?]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[On the Road Again...]]></category>
		<category><![CDATA[Traveling]]></category>

		<guid isPermaLink="false">http://toatech.com/blog/?p=431</guid>
		<description><![CDATA[<div style="padding-top:5px;padding-right:0px;padding-bottom:5px;padding-left:0px;;">
											<iframe
												style="height:25px !important; border:0px solid gray !important; overflow:hidden !important; width:550px !important;" frameborder="0" scrolling="no" allowTransparency="true"
												src="http://www.linksalpha.com/social?blog=It%26%23039%3Bs+About+Time&link=http%3A%2F%2Ftoatech.com%2Fblog%2Fcustexperience%2Fthe-12-most-annoying-things-about-flying-flights-airfare-flight-tracker-delays-miles-tracker-airport-news-today-in-the-sky-usatoday-com%2F&title=The+12+most+annoying+things+about+flying&desc=I+agree+with+this+assessment.%0D%0A%0D%0ANotice+how+3+of+the+12+%28i.e.+25%25%29+are+about+simple+communications+and+customer+service+issues+that+could+be+easily+resolved+with+some+basic+communications+%3A%0D%0A%0D%0AThe+12+&fc=333333&fs=arial&fblname=like&fblref=facebook&fbllang=en_US&fblshow=1&fbsbutton=1&fbsctr=1&fbslang=en&fbsendbutton=0&twbutton=1&twlang=en&twmention=toatech&twrelated1=toatech&twrelated2=yuvalb&twctr=1&lnkdshow=show&lnkdctr=1&buzzbutton=0&buzzlang=en&buzzctr=0&diggbutton=1&diggctr=1&stblbutton=1&stblctr=1&g1button=1&g1ctr=1&g1lang=en-US">
											</iframe>
										</div>I agree with this assessment. Notice how 3 of the 12 (i.e. 25%) are about simple communications and customer service issues that could be easily resolved with some basic communications : The 12 most-annoying things about flying &#8211; Flights: Airfare, flight tracker, delays, miles tracker &#38; airport news &#8211; Today in the Sky &#8211; USATODAY.com.]]></description>
			<content:encoded><![CDATA[<div style="padding-top:5px;padding-right:0px;padding-bottom:5px;padding-left:0px;;">
											<iframe
												style="height:25px !important; border:0px solid gray !important; overflow:hidden !important; width:550px !important;" frameborder="0" scrolling="no" allowTransparency="true"
												src="http://www.linksalpha.com/social?blog=It%26%23039%3Bs+About+Time&link=http%3A%2F%2Ftoatech.com%2Fblog%2Fcustexperience%2Fthe-12-most-annoying-things-about-flying-flights-airfare-flight-tracker-delays-miles-tracker-airport-news-today-in-the-sky-usatoday-com%2F&title=The+12+most+annoying+things+about+flying&desc=I+agree+with+this+assessment.%0D%0A%0D%0ANotice+how+3+of+the+12+%28i.e.+25%25%29+are+about+simple+communications+and+customer+service+issues+that+could+be+easily+resolved+with+some+basic+communications+%3A%0D%0A%0D%0AThe+12+&fc=333333&fs=arial&fblname=like&fblref=facebook&fbllang=en_US&fblshow=1&fbsbutton=1&fbsctr=1&fbslang=en&fbsendbutton=0&twbutton=1&twlang=en&twmention=toatech&twrelated1=toatech&twrelated2=yuvalb&twctr=1&lnkdshow=show&lnkdctr=1&buzzbutton=0&buzzlang=en&buzzctr=0&diggbutton=1&diggctr=1&stblbutton=1&stblctr=1&g1button=1&g1ctr=1&g1lang=en-US">
											</iframe>
										</div><p>I agree with this assessment.</p>
<p>Notice how 3 of the 12 (i.e. 25%) are about simple communications and customer service issues that could be easily resolved with some basic communications :</p>
<p><a href="http://www.usatoday.com/travel/flights/item.aspx?type=blog&amp;ak=91304.blog">The 12 most-annoying things about flying &#8211; Flights: Airfare, flight tracker, delays, miles tracker &amp; airport news &#8211; Today in the Sky &#8211; USATODAY.com</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://toatech.com/blog/custexperience/the-12-most-annoying-things-about-flying-flights-airfare-flight-tracker-delays-miles-tracker-airport-news-today-in-the-sky-usatoday-com/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

