http://toatech.com/blog/custexperience/from-one-side-to-another/ Insights and musings about customer service and managing a SaaS software company. Tue, 20 Dec 2011 15:16:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://toatech.com/blog/custexperience/from-one-side-to-another/comment-page-1/#comment-458 Elliotte Sat, 15 May 2010 02:26:33 +0000 http://toatech.com/blog/?p=437#comment-458 Sounds like a really successful trip to the West Coast. I'd love to hear what the "cable guy" on the ground thinks are the top customer service priorities. And of course, how TOA helps his day go more smoothly. Sounds like a really successful trip to the West Coast. I’d love to hear what the “cable guy” on the ground thinks are the top customer service priorities. And of course, how TOA helps his day go more smoothly.

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