It's About Time
Insights and musings about customer service and managing a SaaS software company.

 

Great Customer Service Starts at the Top

August 10, 2010 by Yuval Brisker

This is an inspiring sermon on the essence of superior customer service by the Master of Great Customer Service himself: Richard Branson! It’s mandatory reading for every service based business executive and employee alike:

Great Customer Service Starts at the Top

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