Any organization with a mobile workforce seeking to optimize its operational efficiency while increasing customer satisfaction will benefit from TOA Technologies' solutions. Because of its Web-based Software-as-as-Service approach, TOA's ETAdirect Solution Suite is perfectly suited for companies who need to manage a combination of full-time and contracted mobile employees.

TOA has successfully deployed its ETAdirect Solution Suite at US and European companies who represent a range of industries, including:

  • Cable and Telecommunications
  • Broadband and Satellite
  • Utility
  • Home Services

TOA Technologies is the leader in Customer Appointment Management, or CAM, a breakthrough approach to managing the mobile workforce by focusing on the customer appointment event.

TOA's innovative software solution, ETAdirect, streamlines the mobile work environment and enhances communications between companies and their customers.

TOA Technologies offers a best of breed solution for customer care-focused mobile workforce management, providing Tier 1 enterprises worldwide with a robust, modular platform for enhanced service and goods delivery. With TOA's integrated products, clients can immediately benefit from reduced costs, recouped revenue and improved customer satisfaction.

TOA's distinct solution is deployed at leading companies worldwide representing a range of industries, including Cable and Telecommunications, Retail, Utilities and Home Services.

TOA has its headquarters in Cleveland, Ohio, with offices in Amsterdam, Netherlands, and St. Louis, Missouri.