Case Studies in Optimizing Field Services
Where and how TOA has transformed mobile workforces.
Around the globe, companies of every size, in every industry, have turned to TOA’s solutions to achieve their business goals. They’ve discovered that ETAdirect delivers what no other solution can – dramatic improvements in workforce efficiency, as well as dramatic improvements in customer satisfaction.
Learn more about how ETAdirect has proved its value in these situations:
- Helping to lift retailer Arhaus to the top of its industry in customer satisfaction ratings.
- Finding new efficiencies – and new levels of customer care – for U.S. cable giant Cox Communications.
- Providing full, real-time visibility into a completely outsourced workforce for ONO, Spain’s largest telecommunications provider.
- Integrating with complex back-end systems – including multiple instances of a billing system – in a matter of months for Virgin Media.