Technically speaking, ETAdirect is a full suite of integrated mobile workforce management and customer appointment management tools in one cloud-based solution. It's a modular, ready for the future and zero-footprint application that can be accessed from any Internet-enabled device, including smartphones, tablets and laptops.
But at its core ETAdirect is really something that no other competitive product on the market can legitimately claim to be — it's about time. It all starts with a patented, predictive and self-learning statistical analysis engine that measures everything that happens in the field.
This time-based information is used to create personal performance pattern profiles for each mobile employee, which in turn allows for the most concise capacity management, routing and scheduling and so much more.
There's no other product on the market like ETAdirect, but the proof is in the proverbial pudding.
Yes, we'll tell you that organizations using TOA's field service management solution benefit from reduced operational costs, more productive mobile workforces and improved customer satisfaction. These are of course true statements.
But we encourage you to take it a step further. Compare our typical results with those of any other competitive product on the market today. You'll learn that none come even close to matching ETAdirect's eye-opening returns.
In the meantime, consider that only the ETAdirect solution allows for complete real-time:
How do your current field service management systems compare?
A competitive product you're also considering?
When it comes to optimizing and transforming mobile businesses, you'll find that ETAdirect is in a league of its own.