TOA Technologies provides the only next-generation mobile workforce management solutions that deliver a unified and holistic customer experience through a focus on the complete service event, from pre-planning to a post-appointment Quality of Service (QoS) survey, with an emphasis on customer interaction and intelligent, predictive, proactive customer communications. This focus on the customer experience makes TOA’s solutions ideal for all manner of home services, including:
- Pest Control
- Yard Care
- Cleaning Services
- Home Security
- Delivery Services
- HVAC, Plumbing, Electrical, Construction
- And more…
TOA Technologies provides complete, end-to-end field service and customer appointment management solutions that support the entire range of operations, dispatch, care, management and customers for companies delivering home services. TOA’s solution is a 100 percent SaaS offering with a modular structure, enabling the quick, efficient and integrated delivery of features and functionality that are customized to suit your business requirements.
In head-to-head comparisons with competing legacy routing solutions in a live environment, TOA delivered:
- 39 percent decrease in drive time
- 68 percent reduction in overtime
- 13 percent increase in overall service delivery capacity
This groundbreaking technology is how TOA is helping its customers save millions of dollars annually on their mobile workforce operational expenses.