TOA Technologies in the News

As TOA has grown, industry professionals across the world have taken notice. We’ve recently been in the news for our customer appointment management and SaaS solutions. Read the following news stories to learn more about how TOA has become a leader in the mobile workforce management field. If you have a question about any of the stories you read, please feel free to contact us.

By Yuval Brisker, Field Technologies Online | February 15, 2010
Customer Service In 2010: 5 Trends To Watch

By Jennifer Alsever, CNN Money.com | February 5, 2010
Where's the cable guy? Track him and see

By Anshu Shrivastava, TMCnet Contributor | January 22, 2010
Blue Ridge Communications Deploys TOA Technologies' SaaS Solution

By Lauren McKay, destinationCRM | January 20, 2010
Where Does Innovation Come From?

By Yuval Brisker, 1to1 Media | January 15, 2010
Finding Loyalty

By Yuval Brisker, destinationCRM | December 7, 2009
The Moment of Power

By Brad Herrick, Experience This! Blog | November 30, 2009
Call to All Cable Customers: Rise Up and Stop Waiting!

By Staff, Integrated Solutions | October 23, 2009
TOA Technologies And PivotLink Partner To Provide Mobile Workforce Intelligence

By Dennis Flower, 365 Service Management | October 22, 2009
The Ongoing Development Of Web-Based Solutions For Field Service

By Staff, RFP Connect | October 20, 2009
TOA And PivotLink Power Up Management Decisions

By Staff, 365 Service Management | October 12, 2009
Response To The Field Service Industry's Major Event Bodes Well For 2010

By Staff, CRMToday | October 2, 2009
TOA Included In 2009 'Hype Cycle For CRM Customer Service And Field Service' Report

By Staff, RFP Connect | September 25, 2009
TOA Technologies Analyses Impact Of Long Appointment Wait

By Staff, Customer 3.0 | September 18, 2009
The Impact Of Letting Customers Wait At Home For A Service Call Or Delivery Too Long

By Christopher Musico, DestinationCRM | September 18, 2009
The Need for Better Field Service

By Matt Bartosik, NBC New York | September 18, 2009
Time Is Money: Cable Guy Wastes Both

By Sandra Day, Chicago Content | September 17, 2009
Waiting For Cable? You’re Not Alone

By Sandra Day, Chicago News | September 17, 2009
Waiting For Cable? You’re Not Alone

By Sandra Day, Chicago Sun Times | September 17, 2009
Waiting For Cable? You’re Not Alone

By Todd Spangler, Multichannel News | September 17, 2009
Waiting For The Cable (Or Telco) Guy

By Matt Bartosik, NBC Chicago | September 17, 2009
Time is Money: Cable Guy Wastes Both

By Susan Abbott, Customer Experience Crossroads | September 15, 2009
Why Are We Waiting?

By Staff, Customer Service Manager | September 15, 2009
New National Survey From TOA Technologies and Harris Interactive Finds High Consumer Cost of Waiting

By Brendan B. Read, TMCnet | September 15, 2009
TOA, Harris Interactive Report Outlines High Cost of Waiting

By James Taylor, JT on DM | September 9, 2009
First Look – TOA Technologies

By Yuval Brisker, CRM Buyer | September 8, 2009
Customer Respect Management: It's About Time

By Yuval Brisker, Ecommerce Times | September 8, 2009
Customer Respect Management: It's About Time

By James Taylor JT, on DM | September 8, 2009
Integrating Customer Preferences

By Christopher Musico, CRM Magazine | September 1, 2009
Re: Tooling

By Anne Nagro, Pest Control Technology | September 1, 2009
On-Time Delivery

By James Taylor, eBizQ | September 1, 2009
Integrating Customer Preferences

By Laurie Brown, Examiner | August 26, 2009
Wasting Your Time Waiting

By Laurie Brown, Successful Sales | August 26, 2009
Wasting Your Time Waiting

By Staff Customer, Think | August 11, 2009
TOA Technologies Bucks Economic Trend With Record Growth

By Tim Gray, TMCNet | August 11, 2009
TOA Technologies Records Growth Despite Sluggish Economy

By Elizabeth Wasserman, Inc.com | August 10, 2009
Tech Talk: Mobile Platform Delivers for Furniture Co.

By Ingen Kommentarer, Programming Comcast Remote | August 6, 2009
Comcast’s Abnormal Experience On Putting Into Play: You Do It, Losers!, IT Knowledge Hub

By Chris Bucholtz, Cable TV | July 31, 2009
My Cable TV Sucks Above All

By Chris Bucholtz, My Cable TV Sucks | July 31, 2009
Comcast’s New Take On Service: You Do It, Losers!

By Chris Bucholtz, Focus Research | July 30, 2009
Poor Customer Service, By The Numbers

By Chris Bucholtz, InsideCRM | July 30, 2009
Comcast’s New Take On Service: You Do It, Losers!

By Chris Bucholtz, Microsoft Community | July 30, 2009
Comcast’s New Take On Service: You Do It, Losers!

SAPONDEMAND
By David Sims, Sapondemand.com | July 27, 2009
CBM News: NetSuite Disses Sage, Cable Guy Causes Recession, Comverse and Infor Partner

By David Sims, CustomerThink | July 24, 2009
CBM News: NetSuite Disses Sage, Cable Guy Causes Recession, Comverse and Infor Partner

By Elizabeth Wasserman, Inc.com | July 17, 2009
Tech Talk: Mobile Platform Delivers for Furniture Co.

By Elizabeth Wasserman, MyDublicator.com | July 17, 2009
Tech Talk: Mobile Platform Delivers for Furniture Co.

By Staff, Orlando Times | July 1, 2009
Timely Assistance: Bright House Networks Is Helping Make Customers’ Lives Easier By Arriving On Time For Installation and Service Calls

By Brooke Bates, Smart Business Online | July 1, 2009
The Yes Approach

By Brooke Bates, Smart Business Print | July 1, 2009
The Yes Approach

By Christopher Musico, DestinationCRM | June 19, 2009
Amdocs and TOA Aim for a More Holistic Customer Experience

By Mila D'Antonio, 1to1Media | June 19, 2009
Arhaus Chips Away at Delivery Times

By Chris Bucholtz, Inside CRM | June 16, 2009
Is There A Service Innovation Shortage?

By Staff, Orlando Business Journal | June 12, 2009
Biz Digest

By Staff, Integrated Solutions | June 11, 2009
Analyst Q&A: Field Service

By Staff, Brevard Business News | June 8, 2009
Bright House Networks Helps to Make Customers' Lives Better

By M.V. Greene, STORES Online | May 1 2009
SaaS system powers Arhaus Furniture’s white glove deliveries  

By Brendan B. Read, TMCnet | April 27, 2009
TOA Technologies' Service Call Scheduling Cuts Costs, Carbon Tireprints for Companies  

By Ken Congdon, Integrated Solutions | April 1, 2009
Scheduling & Routing’s Customer Loyalty Advantages

By Yuval Brisker, destinationCRM | December 7, 2009
The Moment of Power

By Brad Herrick, Experience This! Blog | November 30, 2009
Call to All Cable Customers: Rise Up and Stop Waiting!

CRM Customer Relationship Management | September 1, 2009
Beyond the Contact Center Walls

Orlando Times | July 1, 2009
Timely Assistance: Bright House Networkds Is Helping Make Customers' Lives Easier By Arriving On Time For Installation And Service Calls

STORES Online | May 1, 2009
SaaS system powers Arhaus Furniture’s white glove deliveries

TMCnet | April 27, 2009
TOA Technologies' Service Call Scheduling Cuts Costs, Carbon Tireprints for Companies

Integrated Solutions | April 1, 2009
Scheduling & Routing’s Customer Loyalty Advantages

Computerworld | February 10, 2009
From Arhaus to your house safely via SaaS »

CSI | January 28, 2009
SaaS: Operators get SaaSy about their service »

Gartner Blog | December 12, 2008
Cost Cutting Takes Guts Though It Demands Only Common Sense
by Michael Maoz »

MarketWatch | December 9, 2008
TOA Technologies Announces New Executive Hires »

TMCnet | September 15, 2008
TOA Awarded Most Innovative Vendor at Gartner CRM Summit »

TELEPHONY ONLINE
Telephony Online | August 12, 2008
Avoiding the 'cable-guy problem;' customer service as differentiator »

Crain's Cleveland Business | July 28, 2008
TOA serves notice of lofty goals »

Broadcasting & Cable | June 25, 2008
SCTE: Cox Taps TOA for Customer-Service Tools »

TMCnet | May 8, 2008
TOA Technologies selected by ONO, Spain's largest broadband communications provider »

Integrated Solutions | August 1, 2007
Narrow Your Delivery Windows »

Forbes Video | July 31, 2007
TOA's CEO Featured in Forbes.com Interview »

Gartner Report | April 30, 2007
Gartner Names TOA Technologies Cool Vendor for 2007 »

RCR Wireless News | April 19, 2007
CRM companies look to wireless for increased productivity »

TOA Technologies | March 13, 2007
TOA Technologies Selected by Cox Communications... »

ISP-Planet | February 8, 2007
Software Is A Business System »

Wall Street Journal | January 25, 2007
Finally, the Cable Guy Is Getting With the Program »