In The News
As TOA has grown, worldwide media have taken notice. We’ve recently been in the news for our customer appointment management and SaaS solutions. Read the following news stories to learn more about how TOA has become a leader in the mobile workforce management field.
If you have questions about the information in any of the media coverage, or would like more details, please feel free to contact us.
By Lauren McKay, PR Smart | JANUARY 10, 2011
Proactive: Take the Initiative - destinationCRM.com
By Staff, Smart Business Akron/Canton | January 2011
Collaborative growth
By Jennifer Friedman, Electricity Today | November/December 2010
Eliminate The Wait – Your Service Window To Opportunity
By Lauren McKay, CRM Magazine | November/December 2010
Anywhere Is Everywhere
By Staff, USA Today | December 20, 2010
Software company tops Weatherhead 100
By Leon Paternoster, The Institute of Customer Service | December 14, 2010
The cost of waiting and cancelled appointments to UK businesses
By Staff, NPR | December 09, 2010
Software company tops Weatherhead 100
By Marcia Pledger, The Plain Dealer | December 08, 2010
Software firm cited as fastest growing
By Marcia Pledger, Cleveland.com | December 08, 2010
TOA Technologies, a Beachwood software company, tops Weatherhead 100
By Jayashree Adkoli, TMCNet | November 23, 2010
TOA Technologies Unveils New Version of Mobile Workforce Management Solution
By Brian Sommer, ZDNet | November 22, 2010
Cloud Q&A: Manufacturing and the Cloud
By Jen Friedman, ConnectWorld | November 12, 2010
As the workforce becomes wireless so does the enterprise – or vice versa?
By Staff, CableFax Magazine | November 11, 2010
2010 Most Powerful Women in Cable: Top Women in Cable Tech
By Staff, Super Debut | October 26, 2010
2.75 Billion Hours Wasted Waiting For Deliveries
By Lauren McKay, CRM Magazine | October 2010
Proactive: Take the Initiative
By Ken Boyer, The Columbus Dispatch | October 18, 2010
Waiting for the Cable Guy? Enough is enough!
By David Migoya, Denver Post | October 17, 2010
Waiting for cable guy costs U.S. a lot
By David Migoya, The Columbus Dispatch | October 16, 2010
Cable guy late again? Cost of waiting tallied
By Ginger Conlon, NewsVine.com | October 15, 2010
Are You Costing Your Customers?
By Ginger Conlon, 1to1 Media | October 15, 2010
Are You Costing Your Customers Money?
By Staff, Pat’s Papers | October 15, 2010
Survey: 2.75 Billion Hours Wasted Waiting for Deliveries Annually
By David Migoya, Denver Post | October 14, 2010
That wait for the cable guy? It costs Americans a lot
By Staff, Light Reading | October 13, 2010
Wait Times Cost Consumers $752 Per Year
By Calvin Azuri, TMCNet | October 12, 2010
Frustrated Consumers and Loss of Business Revenues Revealed by TOA Technologies’ 2010 Cost of Waiting Survey
By Michael Finney, KGO Radio | October 12, 2010
The High Cost of Waiting
By Stephanie Zimmerman, The News Sun | October 11, 2010
Senior stung by ‘cheap’ repair
By Stephanie Zimmerman, Sunday Post-Tribune | October 10, 2010
Yard work scam costs elderly woman dearly
By Stephanie Zimmerman, Chicago Sun Times | October 10, 2010
Seniors, don’t fall for house-repairs scam
By Doug Lane, Wireless Matrix | October 8, 2010
The Cost of One Lost Truck
By Gene Monteith, hiVelocity | October 7, 2010
While you’re waiting for the cable guy, read this
By Narayan Bhat, TMCNet | October 7, 2010
Survey: Waiting Customers Costing Businesses
By Sean O’Shea, KGO Radio | October 7, 2010
Cost of Waiting
By Jon Carson, NewsVine.com | October 6, 2010
The Perilous Cost of Waiting
By Staff, CTWatchDog | October 6, 2010
Waiting For Service? So Are Millions of Others
By Staff, Draper Triangle Ventures | October 5, 2010
TOA 2010 European Cost of Waiting Survey Results are In
By Staff, NewsBlaze | October 5, 2010
What Is the Cost of Waiting? New Survey Finds 21% of Waiting Germans Lost Wages in Past Year
By Brian Santo, CedMagazine.com | October 5, 2010
Survey: Surprise! Customers hate being kept waiting.
By Graham Satchell, BBC News | October 5, 2010
Millions of hours are spent waiting for deliveries in UK
By Kristen Beckman, RCR Wireless | September 27, 2010
Movers and Shakers: TI names Crutcher SVP; Qualcomm promotes Mollenkopf; and more
By Rajani Baburajan, TMCNet | September 20, 2010
ETI Software Solutions Partners with Cycle30 for Hosted Billing Services
By Staff, TMCNet | September 17, 2010
TOA Technologies appoints senior vice president
By Staff, CRN | September 17, 2010
10 Products You’ve Got To Check Out At Oracle OpenWorld
By Ann All, IT Business Edge | September 3, 2010
iPad Apps and Customer Empowerment
By Ann All, IT Business Edge | September 2, 2010
iPad to Drive Operational Improvements for Furniture Company
By Kim S. Nash, CIO | August 30, 2010
How Cox Communications Uses SaaS Scheduling Software to Get the Cable Guy to Show Up On Time
By Tim McElligott, Billing & OSS World | August 26, 2010
Cycle30 Picks Cloud Platform for Billing
By Richard Alden, TOA Technologies, Europe | August 25, 2010
The cost of wasting a customer’s time
By Richard Alden, TOA Technologies, Europe | August 25, 2010
The cost of wasting a customer’s time
By Dennis Flower, Service Management 365 | August 24, 2010
Total control with automatic scheduling
By Helen Parton, Service Management 365 | August 20, 2010
TOA iPad application to improve experience
By Heath E Combs, Furniture Today | August 16, 2010
More furniture, mattress sellers using smart technology
By Staff, U Talk Marketing | August 13, 2010
iPad allows brands to enhance field marketing experience
By Allison Enright, Internet Retailer | August 12, 2010
Custom iPad app saves retailer money and polishes its image
By Staff, U Talk Marketing | August 10, 2010
iPads To Be Employed for CRM in Furniture Deliverie
By Staff, We Blog CRM | August 10, 2010
iPads To Be Employed for CRM in Furniture Deliveries
By Barney Beal, SearchCRM | August 10, 2010
iPad for CRM finds a start in mobile field service
By Mike Farrell, Multichannel News | August 9, 2010
Suddenlink To Subs: How Are We Doing?
By Shamila Janakiraman, TMCNet | August 6, 2010
TOA Develops New iPad App to Enhance Furniture Vendor Arhaus' Business
By Christopher J. Bucholtz, CRM Buyer | August 5, 2010
3 Trends That Will Shape CRM Evolution in the Year to Come
By Rachael King, Solace Network | July 28, 2010
Apple iPad Sets Path to Productivity, Paperless Office
By Staff, Service Management 365 | July 26, 2010
Embracing change using Saas and web-based technology
By Chuck Soder, Crain's Cleveland Business | July 26, 2010
Reporters’ Notebook: July 26, 2010
By Anuradha Shukla, TMCnet | July 16, 2010
TOA Technologies Recognized for Workforce Optimization Solutions
By Rachel King, Top Tech News | July 9, 2010
iPad Sets Path To Productivity and a Paperless Office
By Staff, Future Changes | July 7, 2010
iPad Makes Inroads at SAP, Wells Fargo, Daimler, Arhaus
By Rachael King, MSNBC.com | July 7, 2010
Apple iPad Sets Path to Productivity, Paperless Office
By Staff, Apple iPad Store | July 7, 2010
Apple iPads Store – Apple Route IPAD Games productivity, the paperless office
By Rachael King, Bloomburg Businessweek | July 6, 2010
Apple iPad Sets Path to Productivity, Paperless Office
By Brian Albright, Field Technologies Online | July 1, 2010
Economy Drives Field Service Automation
By Staff, BlogTalk Radio | June 30, 2010
TOA Technologies CEO Improves Cable Service with Mobile Management Software
By Christian Perry, Processor Magazine | June 18, 2010
Curtail Communications Costs
By Teresa von Fuchs, Mobile Enterprise Magazine | June 10, 2010
Arhaus Furniture Reduces Miles Driven Per Delivery By 40%
By Tim McElligott, Billing & OSS World | June 3, 2010
Back Office Sector Welcomes Cycle30
By Staff, Communications Technology | May 13, 2010
Cox Uses TOA for Workforce Management
By Richard Alden, Service Management Magazine | May 13, 2010
Matching customer expectations when economic times are challenging
By Brian Santo, CED Magazine | May 12, 2010
Toa, Cycle30 integrate products
By Brian Santo, CED Magazine | May 12, 2010
Ericsson centralizes Cox’s VOD library; Cox works with Toa
By Anuradha Shukla, TMCnet | May 12, 2010
Cable Technology - TOA Technologies, Cycle30 Provide End-to-End Solutions for Managing Cable Systems
By Linda Hardesty, Cable 360 | May 11, 2010
Ops Can Micro-Manage Installers with New Technology
By Linda Hardesty, CableFax | May 11, 2010
Ops Can Micro-Manage Installers with New Technology
By Brian Santo, CED Magazine | May 7, 2010
Suddenlink adopts Toa workforce management system
By Shamila Janakiraman, TMCnet | May 6, 2010
TOA Technologies Mobile Workforce Management Solution Picked by Suddenlink
By Staff, Light Reading | May 5, 2010
TOA Notches Suddenlink Deal
By Dennis Flower, 365 Service Management | April 27, 2010
Implications of service management solutions for the entire enterprise
By Carolyn J Dawson, TMCnet | April 26, 2010
Virgin Media Rolls Out TOA's SaaS Solution
By Staff, Funkschau | April 26, 2010
TOA Technologies: Ausbau des Europageschäfts nimmt Formen an
By Anh Nguyen,Computerworld UK | April 26, 2010
Virgin Media system improves scheduling of engineer visits
By Calvin Azuri, TMCnet | April 26, 2010
TOA, Harris Interactive Report Outlines High Cost of Waiting
By Justin Sorkin, Top News US | April 24, 2010
Virgin Media Deploys New Mobile Workforce Management System
By Simran, OnlySoftwareBlog | April 23, 2010
Virgin Media Rolls out new Mobile Workforce Management Solution
By Sarabjit Heera, Top News US | April 23, 2010
Virgin Media Rolls Out New Workforce Management System
By Staff, ITProPortal | April 23, 2010
Virgin Media Rolls out new Mobile Workforce Management Solution
By Staff, Elite Tele | April 23, 2010
Virgin Deploys New System
Seher Dhillon, Top News UK | April 23, 2010
Virgin Media to improve customer satisfaction and cut costs with SaaS system
Dan Robinson, Top 10 Broadband| April 23, 2010
Virgin Media broadband engineers “improving customer service”
By Mark J., ISPreview UK | April 23, 2010
ISP Virgin Media UK to Improve Broadband Engineer Performance
By Staff, Mobile Wireless Technology | April 22, 2010
Virgin Media expects savings from SaaS workforce management system
By Staff, RFP News | April 22, 2010
TOA Technologies Announced a New International Customer
By Staff, SaaS Magazine | April 22, 2010
Mobile Workkforce mit SaaS-Lösung managen
By Staff, Customer Strategy | April 22, 2010
Virgin Media rolls out TOA solution
By Staff, Cable.co.uk | April 22, 2010
Virgin Media looks to improve customer service
By Dave Bailey, V3 | April 22, 2010
Virgin Media expects savings from SaaS workforce management system
By Staff, Telecompaper | April 22, 2010
Virgin deploys SaaS mobile workforce management platform
By Goran Nastic, CSI | April 22, 2010
Virgin Media enhance customer service with TOA
By Dave Bailey, Computing | April 22, 2010
Virgin Media expects savings from SaaS workforce management system
By Dave Bailey, Yahoo! UK | April 22, 2010
Virgin Media expects big savings from workforce management system
By Dave Bailey, Management Consultancy | April 22, 2010
Virgin Media expects big savings from workforce management system
By Staff, Capital Asset Management | April12, 2010
An ERP Vendor Poised to Overtake the Services Market
By Staff, Broadband Gear Report | March 17, 2010
TOA Tech Names Allen President of European Ops
By Admin, Smartzillaweb | March 13, 2010
Investing in Innovation — Intel Capital CEO Summit 2008
By Yuval Brisker, Field Technologies Online | February 15, 2010
Customer Service In 2010: 5 Trends To Watch
By Jennifer Alsever, CNN Money.com | February 5, 2010
Where's the cable guy? Track him and see
By Anshu Shrivastava, TMCnet Contributor | January 22, 2010
Blue Ridge Communications Deploys TOA Technologies' SaaS Solution
By Lauren McKay, destinationCRM | January 20, 2010
Where Does Innovation Come From?
By Yuval Brisker, 1to1 Media | January 15, 2010
Finding Loyalty
