Context enriches knowledge.

We’ve assembled the following list of press releases to keep you informed about updates to our mobile workforce management solutions, industry trends and developments and TOA company news.

If you have questions about the information in any of our press releases, or would like more details, please contact Kaitlin McCready at +1.216.925.5972 or Kayleigh Fitch at +1.216.902.8547.

Press Releases

April 25, 2014

Cable ONE chooses TOA Technologies’ ETAdirect mobile workforce management solution as a strategic component of its major business transformation project

ETAdirect, TOA’s industry-leading solution, is integrated with Cable ONE’s next generation billing system, increasing operational efficiency and enabling the cable operator to improve the customer experience

April 22, 2014

At Field Service USA, TOA Technologies will demonstrate how to leverage predictive field service technology to deliver exceptional customer service

The pioneer in cloud-based field service management software to present at Field Service USA; session will highlight how organizations can apply a sophisticated, analytics-based approach to create customer-centric field teams 

April 3, 2014

TOA Technologies wins a European Smart Metering Award for second consecutive year

Global provider of field service management solutions received the Smart Metering Solution Provider Award 2014 for helping utilities drive customer engagement while tackling the operational challenges of smart meter deployments

March 19, 2014

Guardian Protection Services chooses TOA Technologies, empowers technicians to build customer confidence in the field

The nation’s largest privately-held home security company turns to TOA’s field service management solution, ETAdirect, to support fast, efficient and seamless security system installation and maintenance.

March 18, 2014

TOA Technologies demonstrates best practices in field service optimisation at Field Service Management Summit 2014 in Australia

Leader in field service management technology to co-present with the CIO of Service Stream; session will highlight how to align technology and operations to gain real-time visibility into field operations and create a more productive mobile workforce

March 11, 2014

Armstrong selects TOA Technologies to create efficient, empowered field service teams

Broadband provider will arm more than 200 technicians with TOA’s cloud-based field service management application, ETAdirect

February 27, 2014 presents Telefónica and partner TOA Technologies with “Best Use of Cloud Services by a Telco” award in inaugural recognition of telecommunications industry achievements

Telefónica recognized for its innovative global deployment of TOA’s SaaS solution, ETAdirect, to standardize business processes and enhance the customer experience via one view of worldwide field operations

February 20, 2014

TOA Technologies continues its record growth in 2013 scaling into new markets and geographies

Field service management solution provider recognizes a 50 percent increase in new business in 2013

January 28, 2014
TOA Technologies leads utilities in mobile workforce management discussion at DistribuTECH

Field service management solution provider to highlight how utilities can empower their mobile service employees to better comply with SLAs, increase productivity