NOTICE: This site will be retired on 3/31/15 as part of Oracle's acquisition of TOA Technologies. TOA's products are now the Oracle Field Service Cloud, learn more.
Productivity can increase with punctuality.

We’ve assembled the following list of press releases to keep you informed about updates to our mobile workforce management solutions, industry trends and developments and TOA company news.

If you have questions about the information in any of our press releases, or would like more details, please contact Kaitlin McCready at +1.216.925.5972 or Kayleigh Fitch at +1.216.902.8547.

Press Releases

July 24, 2014

Essintial Enterprise Solutions selects TOA Technologies to optimize its maintenance and repair services delivery for high-tech equipment

Multi-vendor IT services company arms mobile technicians with TOA’s SaaS ETAdirect solution suite to gain real-time visibility into the field and more efficiently route and schedule field service employees

July 21, 2014

WEHCO Video selects TOA Technologies’ ETAdirect software to give field service operations a facelift

The leading expert in field service optimization for the cable industry is helping WEHCO Video to streamline field service processes, creating more productive field teams and empowering technicians to deliver exceptional customer experiences

June 26, 2014

Morrison Utility Services wins award from Computer Weekly for SaaS field service management initiative with TOA Technologies

The U.K.’s leading utility service provider won in the category of “Cloud Innovation” for realizing significant savings from more optimized routing using TOA’s ETAdirect solution

June 5, 2014

AudaExplore and TOA Technologies renew partnership to provide next generation dispatch technologies and services to auto insurers 

Technology partnership enhances customer experience and reduces operational costs

May 29, 2014

TOA Technologies defines “The Connected Mobile Workforce” at TM Forum Live!

The global leader in field service management launches new catalyst project and will co-present with customer Virgin Media to showcase how telecommunications providers can best leverage the mobile workforce

May 22, 2014

TOA Technologies and Telefónica win 2014 Global Telecoms Business Innovation Award

Telefónica receives the Business Service Innovation award for its industry-leading example of innovation through its global field operations with TOA Technologies 

May 21, 2014

Cable Onda, S.A. in Panama selects TOA Technologies’ industry-leading routing optimization engine to maximize the mobile workforce

TOA Technologies adds to its momentum in Latin America with the largest triple-play communication service provider in Panama

Read the Spanish version (Latin America)

May 13, 2014

Vivo successfully deploys TOA Technologies’ SaaS field service management solution in just six months

This rapid, highly integrated deployment at Vivo marks the successful launch of Telefónica’s global initiative to transform and standardize its field operations with TOA’s cloud solution

Read the Portuguese version (Brazilian)
Read the Spanish version (European)
Read the Spanish version (Latin American)

May 8, 2014

TOA Technologies wins global Fortune 500 customer in the high-tech office equipment industry to help manage corrective and preventative maintenance work

ETAdirect, TOA’s SaaS field service management solution, will increase compliance with service level agreements by more than 50 percent and lower service delivery costs, saving the company an estimated $30 million annually

April 29, 2014

At The Cable Show, TOA Technologies will demonstrate how cable operators can leverage field services to connect operational and customer-facing business initiatives

The leader in field service management software for the cable industry will discuss how organizations can apply predictive, data-driven field service technology to achieve increased efficiencies and enhance the customer experience

April 25, 2014

Cable ONE chooses TOA Technologies’ ETAdirect mobile workforce management solution as a strategic component of its major business transformation project

ETAdirect, TOA’s industry-leading solution, is integrated with Cable ONE’s next generation billing system, increasing operational efficiency and enabling the cable operator to improve the customer experience

April 22, 2014

At Field Service USA, TOA Technologies will demonstrate how to leverage predictive field service technology to deliver exceptional customer service

The pioneer in cloud-based field service management software to present at Field Service USA; session will highlight how organizations can apply a sophisticated, analytics-based approach to create customer-centric field teams 

April 3, 2014

TOA Technologies wins a European Smart Metering Award for second consecutive year

Global provider of field service management solutions received the Smart Metering Solution Provider Award 2014 for helping utilities drive customer engagement while tackling the operational challenges of smart meter deployments

March 19, 2014

Guardian Protection Services chooses TOA Technologies, empowers technicians to build customer confidence in the field

The nation’s largest privately-held home security company turns to TOA’s field service management solution, ETAdirect, to support fast, efficient and seamless security system installation and maintenance.

March 18, 2014

TOA Technologies demonstrates best practices in field service optimisation at Field Service Management Summit 2014 in Australia

Leader in field service management technology to co-present with the CIO of Service Stream; session will highlight how to align technology and operations to gain real-time visibility into field operations and create a more productive mobile workforce

March 11, 2014

Armstrong selects TOA Technologies to create efficient, empowered field service teams

Broadband provider will arm more than 200 technicians with TOA’s cloud-based field service management application, ETAdirect

February 27, 2014 presents Telefónica and partner TOA Technologies with “Best Use of Cloud Services by a Telco” award in inaugural recognition of telecommunications industry achievements

Telefónica recognized for its innovative global deployment of TOA’s SaaS solution, ETAdirect, to standardize business processes and enhance the customer experience via one view of worldwide field operations

February 20, 2014

TOA Technologies continues its record growth in 2013 scaling into new markets and geographies

Field service management solution provider recognizes a 50 percent increase in new business in 2013

January 28, 2014
TOA Technologies leads utilities in mobile workforce management discussion at DistribuTECH

Field service management solution provider to highlight how utilities can empower their mobile service employees to better comply with SLAs, increase productivity