NOTICE: This site will be retired on 3/31/15 as part of Oracle's acquisition of TOA Technologies. TOA's products are now the Oracle Field Service Cloud, learn more.
Insight comes from recognizing patterns invisible to others.

Accelerate Your Investment – A CRM Magazine Sponsored Roundtable Event

Hear TOA Technologies VP of Channels and Alliances Jeff Wartgow discuss today’s service cycle and how closing the loop in your CRM keeps customer service and field technicians connected at all times.

Delivering Quality Service – The Winning Strategy for Communication Service Providers

Watch this engaging discussion on trends in today’s marketplace and how some of the world’s most recognizable brands are investing in, and winning with, technologies and process improvements that ensure a customer-centric service operation.

How to Optimize Field Services in the Cloud with TOA and Salesforce
Watch this educational webcast presented by TOA experts to learn how organizations are leveraging SaaS solutions like Salesforce and TOA to completely manage customer service in the cloud – from support case logging and work order creation to technician scheduling and customer communications.

TOA Technologies and Innovation Observatory Webinar: Transforming the Telecoms Field Workforce
TOA Technologies’ David Troll and Innovation Observatory’s Danny Dicks discuss how European telecommunications companies can transform the field workforce and the customer experience to outpace the competition. Presented with European Communications magazine.