Our ETAdirect Solution Suite brings together a full array of integrated field service and appointment management tools in one web-based application. Powered by our proprietary CAMTM Engine, this solution delivers a more flexible and effective appointment scheduling system that is revolutionizing the on-site customer service, delivery and installation process with a truly customer-centric approach.

Our patent-pending predictive technology analyzes every aspect of the service delivery process to precisely determine service times. And the ETAdirect Solution Suite provides real-time appointment tracking along with proactive customer updates through automated calls and text messages.

ETAdirect is a zero-footprint application and can be accessed from any internet-enabled device, including mobile phones, PDAs and laptops. This web-based, Software-as-a-Service (SaaS) approach eliminates hardware, maintenance and human resource costs.