TOA provides the only enterprise-grade mobile workforce management solution that helps you manage your mobile workforce with your customers in mind. What's different about TOA is that we developed our mobile workforce management solution from the customers' point of view. Their need is simple, tell them when you are going to arrive and then arrive when you told them.
TOA’s patented, predictive technology provides you with a real time view of the field. Your managers, dispatchers and CSRs can always see what's happening in the field like never before. Our decision-engine integrates company business rules as well as customer feedback to make the most informed and complete operational decisions available on the market today. TOA's mobile workforce management solution also lets you communicate up-to-date appointment status and arrival information to your customers. Keeping them in the loop will keep them happy.