Capacity Planning
Precision without the Price
Capacity planning means making sure that the right amount of resources are assigned to the right tasks at the right time. Managers and dispatchers face a daily challenge to get these complex moving parts balanced to maximize their organization's efficiency and deliver optimal customer satisfaction.
ETAdirect Capacity Management™ optimizes your resource allocation and gives you increased precision in assigning resources.
ETAdirect Capacity Management™ uses pattern recognition to learn mobile employee performance and analyzes it in the context of real-time performance information from the field to produce accurate and actionable capacity predictions. And because TOA’s Capacity Management is fully integrated with Manage and Mobility, as well as our Routing and Scheduling engine, capacity can be allocated and shifted in real-time based on what is actually happening in the field. This means it can match demand to availability better than any other system on the market today.
By constantly measuring the highly variable productivity of individual mobile employees, whether they are working as full time employees or contractors and applying that data to forecasts, schedules and allocations, TOA is helps its customers allocate resources more effectively to respond faster to customer needs and save millions of dollars along the way.
ETAdirect Capacity Management™ capabilities will help you reclaim lost productivity.
