Most Current
Like the rest of our system, our Capacity Appointment Management Module is always running so it shows availability based on what is happening in the field real-time. It uses mobile employee performance pattern recognition and analyzes it in the context of real time performance information from the field to produce its accurate and actionable capacity predictions. In that way we can match demand to availability better than anyone else.
Fastest
TOA’s workforce routing engine is the fastest on the market…by far. Most workforce routing systems take several hours to provide routes. Ours can schedule 10,000 appointments in less than five minutes. That’s less time than it takes to get a cup of coffee. And, our algorithms are designed to reduce cost by reducing drive time, overtime, and missed appointments. We can customize the workforce routing solution to produce routes that meet your specific objectives and can assign different routing plans simultaneously to different parts of your company.
TOA’s workforce routing solution can support incoming data any way you want to throw it at us; batch or dynamic, one job at a time or a whole days routes. We can run the system once a day, several times a day, or you can run it yourself manually. The customer appointment management system can even prioritize work orders and technicians based on attributes you decide.